> About Us > News > Boston Wireless acheives 3rd straight Shortel Circle of Excellence award! Top Ten worldwide partner8/1/2011
Framingham, MA, August 1, 2011—Boston Wireless proudly announced it has received the 2011 Circle of Excellence Award. This is the third consecutive year Boston Wireless has received this coveted award. ShoreTel, Inc., a leading manufacturer of brilliantly simple IP Phone Systems with fully integrated unified communications solutions, announced the Circle of Excellence award winners at the annual partner event. This is the highest honor ShoreTel bestows upon a partner, as only the top ten ShoreTel resellers worldwide receive the ShoreTel Circle of Excellence award. It recognizes outstanding success amongst all ShoreTel partners: those who have demonstrated great revenue success while maintaining the best practices for world class customer satisfaction.
"This year’s ShoreTel Champion Partner Conference has been our biggest to date. We were thrilled to welcome more than 250 partner companies from all over the globe", said Tom Hamilton, Senior Director of Worldwide Channel Marketing & Development.
"To receive this award for the third year in a row, knowing Shoretel has over 1,000 Partners worldwide is really an honor and a thrill," said Greg Bertschmann, President and CEO of Boston Wireless. "Our continued drive to be the best communications solution provider to our customers is made possible by ShoreTel’s award winning IP technology. Having our customers validate the work our teams do by giving us a satisfaction rating over 98% is extremely rewarding. With our new Unified Communications Center established to create exciting new solutions and provide even stronger support to our customers, the future looks brighter than ever."
ShoreTel partners are highly trained and specialize in delivering ShoreTel's brilliantly simple solution, along with expertise in other disciplines such as LAN, WAN, mobility, call center, voice and data application integration, and training and support. ShoreTel and its partners share the same goals including maintaining the highest levels of customer satisfaction, ease-of-use for the UC solutions they provide, and low total cost of ownership.
"We are pleased to congratulate Boston Wireless," said Don Girskis, senior vice president of worldwide sales for ShoreTel. "They have earned these honors through outstanding achievements -- demonstrating great revenue success while maintaining the best practices for high customer satisfaction. We are pleased to recognize their accomplishments and acknowledge how they have helped ShoreTel excel as the leading global provider of IP-based business communication solutions."
In addition to the awards recognition, Boston Wireless and ShoreTel continue a strong partnership. Boston Wireless recently achieved Gold Certification status for ShoreTel's Champion Partner program. To earn Gold status in the program, Boston Wireless exceeded the annual revenue requirement for partners of one million dollars and completed and maintains all required VoIP, UC, Enterprise Contact Center and Mobility certifications.
About Boston Wireless, Inc.
Boston Wireless was founded in 1995 with a mission to fulfill the voice, data, and video service needs of the enterprise business customer. We help our clients design advanced Unified Communications solutions and then implement and support these solutions moving forward. We believe the core to long term success is to deal ethically and provide unparalleled levels of customer service. Our team is driven to service customers effectively, efficiently, and courteously and with a realization that each customer needs to be treated as a priority. The products and services we offer are the most advanced and reliable in the industry today. Our client and vendor relationships are built on trust, integrity and respect. Boston Wireless is based in Framingham, Massachusetts with a regional footprint covering all New England states, New York, and parts of New Jersey. We have key partnerships and resources to oversee installations throughout the United States and globally. For more information, visit www.bostonwireless.com.
About ShoreTel, Inc.
ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.