ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today's always-on workforce. Its flexible communications solutions for onsite, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity.
The Sox had fallen behind with an aged Avaya system and sought after ShoreTel for its superior features and functionality. The switch in communication systems aim to better support staff growth and to align with their customer-focused strategy. The Red Sox selected the ShoreTel solution for its robust feature-set, virtualized platform, redundant network architecture, ease of management and the ability of the system to grow with the organization.
"All of us at Harbor Networks are huge fans of the Boston Red Sox and of ShoreTel," said Greg Bertschmann, president of Harbor Networks. "We are thrilled to be the trusted provider of this best in class technology to a championship organization like the Red Sox."
Harbor Networks has installed ShoreTel across The Red Sox WAN from Jet Blue Park in Florida all the way up to Fenway and all of the park’s surrounding facilities. The product, implementation, and day 2 support have been a huge hit with the 7 time World Series Champions.