1. HarborNet Service Dashboard – all customers
The HarborNet Service Operations Center (SOC) is staffed with a team of professionals that take your calls and emails, answer questions, troubleshoot through remote access, and schedule field visits by our technicians. To log in to the HarborNet Service dashboard, please click the button below and enter your email and password on the following page:
2. HarborNet Call Analytics Dashboard – subscription required
HarborNet Call Analytics provides reporting and analytics of your ShoreTel implementation, enabling you to gain an understanding of your customers call-in experience. To log in to the HarborNet Analytics dashboard, please enter your email and password here:
3. Call Analytics Training Webinars
We have extensive Call Analytics Training Webinars offered exclusively to our Call Analytics subscribers. If you are interested in signing up for a Training Webinar, click the link below to choose which time fits best with your schedule.
**NOTE: This is offered exclusively to Harbor Networks Call Analytics Subscribers.**