For Immediate Release
FRAMINGHAM, MASS., DECEMBER 12, 2014 – Harbor Networks announced today it has received ShoreTel’s Circle of Excellence Award for the 2014 partner year, covering the October 2013 through September 2014 time period. The award recognizes Harbor Networks for exceptional achievement in areas including customer satisfaction, revenue growth and proficiency with advanced applications. ShoreTel, Inc. is the leading provider of brilliantly simple unified communications (UC) solutions.
“It is an honor to once again earn ShoreTel’s Circle of Excellence distinction,” said Greg Bertschmann, President at Harbor Networks. “The volume of sales that we do is great, but what I am most proud of is the high level of customer satisfaction required to achieve this award. It is the depth and breadth of knowledge within our service teams that allows us that success and in turn leads to the success and loyalty of our customers.”
“Being named to the Circle of Excellence is the highest award given by ShoreTel to its partners, and we’re very pleased to welcome Harbor Networks into this elite group,” said David Petts, senior vice president of worldwide sales at ShoreTel. “The Circle of Excellence Award is presented to ShoreTel’s top global reseller partners, and each year less than one-half of one percent of all partners earn this distinction. We’re proud that Harbor Networks surpassed the strict criteria required to earn Circle of Excellence status this year. ”
ShoreTel partners specialize in delivering ShoreTel’s solutions portfolio and training and supporting end customers. They have expertise in disciplines such as LAN, WAN, call center, voice and data application integration. ShoreTel and its partners share the same goals in delivering UC solutions that improve communication and collaboration, with superior levels of customer care and satisfaction at a low total cost of ownership.
About Harbor Networks
Harbor Networks is a Northeast-based communications systems integrator and managed solutions provider. We provide business consultation services for voice and data communications technologies. We partner with resellers and solutions providers worldwide and have established a footprint in national and international theatres, with customers in 43 states and 15 countries. Our Service Operations Center provides management services to all our customers from a central facility in Framingham, Mass. Over the years, our primary engine for growth has been referrals from our customers. Harbor Networks’ mission is to forge long-term business partnerships with our customers by providing excellent, leading edge, custom-tailored data and voice solutions and services.
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit www.shoretel.com.