HN Blog: Opening the Lines of Communication

ShoreTel announced the release of their Connect platform recently, and it never ceases to amaze me how technology keeps evolving to the point where you really don’t think things can get any easier, but they do!  In their Connect launch blog, the author says there is fundamental belief that ShoreTel was founded on the fact that there is always a better way to communicate in business.  And they make it so.

Last month we highlighted some of the features of Connect in our own blog, and it truly is a platform that can take hold in many forms.  From greater worker productivity to seamless collaboration, Connect does what it says – it CONNECTS co-worker to co-worker, customer to supplier, group to group, inside or outside the four walls.

With 3 options to choose from, ShoreTel Connect™ increases the flexibility of your communications even further.  Even more, Connect can be deployed either as a product or as a service. What’s your preference?

  • Onsite: On-premises unified communications and business phone systems
  • Cloud: A hosted, managed VoIP phone service with an outstanding user experience
  • Hybrid: Combine the best features of both CLOUD and ONSITE deployments

ShoreTel has taken a technology that historically combined a few features with lots of hardware to a new era of simplicity, ease-of-use and hosted services that not only reduce total cost of ownership, but alleviate complex operations, time-consuming service calls, and constant user training.

So let’s talk about functionality.  With a single user interface, you can manage calls and applications with the click of a button.  We’re talking about basics like extension-to-extension dialing, voice mail, and messaging, but your horizons will be expanded and so will your ability to perform when you can easily collaborate from your desktop, smartphone, laptop or tablet with tools like:

  • Instant messaging
  • Video conferencing
  • Outlook integration
  • Event scheduling

Want to learn even more about Connect and all the ways you can improve collaboration in your organization?  Contact us today for more information or to schedule a technology assessment.