HN Blog: Integration of UC for Mobile Workers

When it comes to driving employee productivity, empowerment may not be the first thing you think of in terms of strategies.  However, in this recent blog from ShoreTel, you would be surprised to learn the number of benefits that come from giving workers the power to get things done.

A Frost & Sullivan survey of 263 C-level executives revealed that 85 percent of respondents say mobile phones are used in their organizations; 66 percent consider them the most popular endpoint in use, higher than any other telephony device.  What does this mean?  It means that although BYOD could be considered taboo amongst IT professionals, the reality is that we are doing more with these devices than we ever thought possible. The only thing left to do is integrate it with our business communications and …POOF! We have employee empowerment.

Researcher IDC predicts that by 2020, mobile workers will make up about 75% of the workforce.  It sounds like a lofty target, but with the way technology has given us so many more ways to communicate, it’s probably a pretty accurate estimate.

Enter Unified Communications (UC)

Mobile devices can’t accomplish everything on their own.  Integration is an important step in the process – without it you could very well be creating a monster.  This is where a Unified Communications (UC) platform comes into play.  When choosing a solution, you will want to be sure you can leverage the power of all the tools your employees will need to be productively mobile.  This means having to ensure:

  • Wi-Fi, 3G/4G, or cellular connectivity from anywhere
  • A “dual persona” solution that gives employees two distinct identities: business and personal
  • Application integration to enable use of everyday work tools
  • Security – keeping data and networks secure

And by no means is UC just for the mobile workforce.  This platform can meet the requirements of both onsite and mobile workers, bringing even more flexibility into your organization so employees have the power to accomplish tasks more easily.  Getting on board with UC means working with a solution provider who can guide your IT resource to the platform with features that make the most sense for your business.

A user-friendly, power solution for greater productivity.

Let us show you how the power of ShoreTel ‘s Unified Communications platform can keep mobile workers on the go without skipping a step. With a little info about your organization, and what you like/don’t like about your current phone system, we can help you increase bottom line profits and keep your employees and customers super happy.  Learn more about Harbor Networks, then Contact us today for more information or to schedule a technology assessment.