13 VoIP Statistics to Build a Business Case

Even if you’re already convinced that your business needs to make the switch to VoIP, you’ll need to make a case for the change. Statistics can be especially effective in helping to build a VoIP business case for those executives that still need to be convinced.

Following are 13 VoIP statistics that make a compelling case for the growth and stability of the VoIP market.

But it isn’t just phone calls that can lead to cost savings.

Of course, cost savings isn’t the only appeal of VoIP and unified communications, either.

  • VoIP and UC allow workers to do their jobs from virtually anywhere in the world. This type of flexibility can lead to a rise in productivity of nearly 20%
  • 2017 has continued to see a rise in mobile working, with 37% of employees saying they telecommute at least part time.  These mobile workers can end up saving 40 minutes per day and gain 3 ½ days of working time every year. 
  • And productivity doesn’t end with mobile workers. UC and VoIP can help save all employees an average of 32 minutes per day, because it becomes so much easier to reach people on the first try rather than playing phone tag. 

If it’s changing technologies you or your CIO are worried about, VoIP isn’t going anywhere.

  • In fact, it’s been predicted that there will 1 billion VoIP users by the end of this year. 
  • And just 6% of the U.S. will still use a traditional landline by the end of next year. 
  • In 2011, 147 petabytes (1 petabyte = 1000 terabytes) of VoIP data were sent. That number was  expected to reach nearly 160 petabytes by 2016.

With business IT solutions, setup and implementation can present a stumbling block for VoIP, particularly when you don’t have IT staff to spare.

  • Luckily, just 14% of companies who implemented VoIP without any full-time IT staff had issues.

So what do these statistics mean for your organization? Making the switch to VoIP today is easier and more cost effective than ever. Armed with this data, you can make a strong business case that VoIP is here to stay and now is the time to take advantage of the ubiquitous technology.

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