HN Blog: Harbor Networks Earns Highest Partnership Level from Shoretel!

Harbor Networks is proud to announce that ShoreTel recently awarded the company a Platinum Level Partner Status following the successes of the past year.  The Platinum level is the highest level a ShoreTel partner can achieve and is awarded to the top partners based on a combination of technical certification, demonstration capability and sales volume criteria.  This announcement distinguishes Harbor Networks as one of the only partners in the Northeast to earn this status.  Harbor Networks has consistently been a ShoreTel Gold Level partner in recent years, but made the step up to Platinum in 2015 after a record year for the company.

“What makes being named a Platinum Partner meaningful is that we were able to attain that highest level of volume status while continuing to provide ShoreTel’s highest measure for customer satisfaction to our clients,” says Greg Bertschmann, president of Harbor Networks.  “This recognition as a Platinum Partner reinforces the evolution of Harbor Networks as a growing business that has made a great relationship with ShoreTel as our technology provider of choice for VOIP.”

While Bertschmann does note that it is valuable to look back at these achievements and how Harbor Networks has gotten here, what is more critical is looking forward at ShoreTel’s evolving technologies, specifically when it comes to ShoreTel Connect.  “In the cloud, on the customer premises, or in a hybrid model, we will be able to provide our customers with a single platform solution uniquely superior in the market.”

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About Harbor Networks

Harbor Networks is a Northeast-based communications systems integrator and managed solutions provider. We provide business consultation services for voice and data communications technologies. We partner with resellers and solutions providers worldwide and have established a footprint in national and international theatres, with customers in 43 states and 15 countries. Our Service Operations Center provides management services to all our customers from a central facility in Framingham, Mass. Over the years, our primary engine for growth has been referrals from our customers. Harbor Networks’ mission is to forge long-term business partnerships with our customers by providing excellent, leading edge, custom-tailored data and voice solutions and services.

About ShoreTel

ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit