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September 5, 2018

Beginning the RFP Process for a Contact Center? Avoid These Crucial Mistakes

Asking the Right Questions in Your Contact Center Search It can almost seem cruel. You finally got budget approval for a new contact center and after all of that effort, the work is just beginning. ...
August 9, 2018

Harbor Networks Expands Into Two New Offices!

On August 1st, 2018 Harbor Networks opened two new office locations.  The first office is located at 30 International Drive in Portsmouth, NH while the second office was opened at 175 Derby Street in ...
July 19, 2018

How to Create a Business Disaster Recovery Plan

One of the worst things that can happen to your business is having strike and not having a disaster recovery plan. Yes disasters are unfortunate, but without an immediately implementable disaster ...
June 20, 2018

Why Your Communications System Should Integrate With Your Applications

Technology Should Enhance Your Ability to do Business  The same technology that helped you serve clients better just a short 5 or 10 years ago can just as easily hinder your staff’s ability to work ...