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November 15, 2018

How to Use ROI to Build a UC Business Case

In an age of better, smarter, and faster, investing in new technology can be risky. And while many businesses and organizations have benefitted from unified communications, calculating ROI in ...
October 29, 2018

What to Look for in a Cloud Communications Solution

Cloud Communications: The Features You Need Unified communications (UC) technologies go beyond basic telephony by seamlessly integrating popular communications applications, helping to streamline ...
September 20, 2018

Tips For Choosing a Collaboration Vendor

The power of any team collaboration and communications solution you choose is determined by how well it meets your business objectives. But there is no one-size-fits-all solution for team ...
September 5, 2018

Beginning the RFP Process for a Contact Center? Avoid These Crucial Mistakes

Asking the Right Questions in Your Contact Center Search It can almost seem cruel. You finally got budget approval for a new contact center and after all of that effort, the work is just beginning. ...