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September 5, 2018

Beginning the RFP Process for a Contact Center? Avoid These Crucial Mistakes

Asking the Right Questions in Your Contact Center Search It can almost seem cruel. You finally got budget approval for a new contact center and after all of that effort, the work is just beginning. ...
August 9, 2018

Harbor Networks Expands Into Two New Offices!

On August 1st, 2018 Harbor Networks opened two new office locations.  The first office is located at 30 International Drive in Portsmouth, NH while the second office was opened at 175 Derby Street in ...
August 1, 2018

What Makes a Great Business Phone System?

In every area of business, the best solutions have a few core items in common. Business phone systems are no different.  While different vendors offer different features and have varying strengths ...
July 19, 2018

How to Create a Business Disaster Recovery Plan

One of the worst things that can happen to your business is having strike and not having a disaster recovery plan. Yes disasters are unfortunate, but without an immediately implementable disaster ...