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April 30, 2019

What is PBX: PBX vs. VoIP

Whether you’re choosing a new phone system for a new business, upgrading an existing system, or deciding how best to add new users to your current setup, you’re going to have to make some critical ...
March 25, 2019

On-Prem vs. Cloud: Why There's No 'Right' Answer

Leaving communications systems on-premises or moving them to the cloud is perhaps the most difficult IT-related question organizations face today. In some cases, staying on-premises may save time and ...
March 14, 2019

Four (not so good) Excuses For Not Upgrading Your Phone System

Sure, deploying a new communications system can be daunting. It's a significant investment with high stakes for your organization. But the truth is, often times NOT upgrading your phone system is ...
February 12, 2019

Contact Center Tips: Key Ingredients For Great Digital Customer Experiences

Four Crucial Elements for a Great Customer Experience Today's customers expect a hassle-free experience personalized to their needs. Because so many customers interact with organizations through ...